Reference

jati88 Privacy Policy For Clear Account Control

jati88 Privacy Policy explains how we use account details, phone verification, device signals and wallet records while you access our lobby from Indonesia.

Account data explainedWallet records clarifiedYour contact choices
jati88 jati88 Privacy Policy For Clear Account Control
CONTACT ROUTES

Get Privacy Help Beside Account Support

A clear contact route helps you ask about Privacy Policy matters without explaining your whole account history repeatedly.

Account privacy request Ask us which personal details are connected to your jati88 account, why we hold…
Wallet record question For a DANA, OVO, GoPay or QRIS query, send the transaction reference through the…
Access and deletion contact Use the same support path to ask about account access, correction or deletion.
DATA PRACTICE

How jati88 Handles Privacy Requests

Our privacy process follows the account actions you actually take, rather than treating every record the same way.

Account details

We use the details you submit during account creation and phone verification to connect you with the correct account.

Transaction matching

A payment reference can help us match a DANA, QRIS, bank transfer or virtual account event with your account.

Device security

We may record browser, device and login signals to spot unusual access, such as a new device after a recent…

Cookies and sessions

Cookies can keep a signed-in session working and help us understand whether a privacy page loads correctly on mobile or…

Retention choices

We retain account, security and transaction records only for the period needed for service operation, dispute handling, fraud checks or…

Change requests

You can ask us to correct account data, explain its use or discuss deletion through support.

Privacy Policy Answers For Your Account

These Privacy Policy answers focus on the questions you may have before opening or using a jati88 account in Indonesia. We explain what can appear in account records, how wallet references are handled, why device checks exist and how to contact us. The answer may depend on the payment provider’s own terms or on local law, so we identify those boundaries instead of treating every request as identical.

Our Privacy Policy covers details such as your name, phone number, verification events, login records, device signals and account activity. We use them to provide access, protect the account, check requests and respond to support. You can ask us to explain the data connected with your account.

Yes, our Privacy Policy explains the transaction references and status details we may receive when you use DANA, OVO, GoPay or QRIS. The payment provider may hold additional records under its own terms. We do not need your wallet PIN or full authentication code for a status check.

Device and browser signals help us recognise unusual login activity and protect your account from access that does not match your normal pattern. They may include browser type, device identifiers and login time. We use these signals for security checks, not to request your password.

Contact us through the account support route and describe the field you believe is wrong. Include the registered phone number, but do not send a password or wallet PIN. We may complete phone verification before changing the record, so the request is tied to the right account.

You can contact us to request deletion or ask which records can be removed. We first verify the account and then assess security, transaction and legal needs. Some records may need to remain for a period where local law permits or requires continued retention.

Cookies may keep your session active and help us check page performance across mobile and desktop browsers. You can adjust cookie controls in your browser. If you block necessary cookies, login or account pages may not work as expected, so review those settings before contacting support.

Our policy describes the data practices for your Indonesia account, but access and eligibility depends on local law. Payment providers, banks and other services may apply their own privacy terms. We publish the current policy page so you can check the wording before using account features.